Zenith Bank is one of the leading financial institutions in Nigeria, offering various types of debit cards to its customers. However, there may be situations where you need to block your Zenith Bank ATM card urgently, such as:
- If your ATM card is stolen, lost or compromised
- If you suspect unauthorized access to your account
- If you entered your card details on a suspicious website
Blocking your Zenith Bank ATM card will prevent any fraudulent transactions from being made with your card.
Fortunately, Zenith Bank has made it easy for you to block your ATM card using different methods.
In this blog post, we will show you how to block Zenith Bank ATM card using the following methods:
- USSD code
- Mobile app
- Customer care
How to Block Zenith Bank ATM Card Using USSD Code
This is the fastest and easiest way to block your Zenith Bank ATM card. You can use this method with any phone, as long as it is linked to your Zenith Bank account.
To block your Zenith Bank ATM card using USSD code, follow these steps:
- Dial 96660# from your phone
- Select option 6 (Deactivate Card)
- Enter your account number
- Confirm your account number by entering it again
- Enter your USSD banking PIN
- Follow the prompt to block your ATM card
You will receive a confirmation message that your ATM card has been blocked successfully.
How to Block Zenith Bank ATM Card Using Mobile App
You can also block your Zenith Bank ATM card using the mobile app on your smartphone.
However, you need to have registered on the app before you can use this method.
To block your Zenith Bank ATM card using the mobile app, follow these steps:
- Download the Zenith mobile app from Google Play Store or Apple App Store
- Launch the app and log in with your username and password
- Tap on the menu icon on the top left corner
- Select Cards and Cheques
- Select Deactivate Card
- Choose the card type and number that you want to block
- Enter your PIN or token code
Confirm the action by tapping on Deactivate
You will receive a notification that your ATM card has been blocked successfully.
How to Block Zenith Bank ATM Card Using Customer Care
If you are unable to use the USSD code or the mobile app, you can still block your Zenith Bank ATM card by contacting the customer care service. You can reach them through any of these channels:
Phone: Call 234-1-2787000, 0700ZENITHBANK or 01-2781740
Email: Send an email to zenithdirect@zenithbank.com
Social media: Send a direct message to @ZenithBank on Twitter or Facebook
You will need to provide some information to verify your identity, such as:
- Your name and account number
- The last four digits of your ATM card
- The reason for blocking your ATM card
The customer care agent will then proceed to block your ATM card and confirm it to you.
Conclusion
Blocking your Zenith Bank ATM card is a necessary step to protect your account from fraudsters. You can use any of the methods we have discussed in this blog post, depending on your preference and convenience. Remember to report any suspicious activity on your account to Zenith Bank as soon as possible.
We hope you found this blog post helpful. If you have any questions or feedback, please leave a comment below.
Thank you for reading!