Call forwarding is a feature that allows you to redirect incoming calls to another phone number.
This can be useful if you are expecting an important call and you are not able to answer your phone, or if you want to forward calls to your voicemail when you are busy.
However, there are also some reasons why you might want to cancel call forwarding. For example, if you are no longer expecting an important call, or if you are having trouble with your call forwarding settings.
In this guide, we’ll walk you through the simple steps to deactivate call forwarding, putting you in complete control of how and where you receive your incoming calls.
How to cancel call forwarding on MTN
Canceling call forwarding on MTN is a straightforward process that ensures your incoming calls will no longer be redirected to another number. Whether you’ve been using call forwarding for a specific purpose or simply wish to return to receiving calls directly on your own device, here’s how you can deactivate call forwarding:
Method 1: Using USSD Code
- Unlock your phone and open the dialer app.
- Dial the following USSD code: #002# and press call.
- You’ll see a message confirming that call forwarding has been deactivated.
Method 2: Through Phone Settings
- Open your phone settings app
- Look for the “Call Settings” or “Phone Settings” option (it might vary depending on your device)
- Within the call settings, you’ll find an option for “Call Forwarding” or “Advanced Call Settings.”
- In the call forwarding settings, you’ll likely see options for different types of call forwarding (such as Forward When Busy, Forward When Unanswered, etc.). Select each one and turn off call forwarding for each category.
- Once you’ve turned off call forwarding for all categories, make sure to save your changes.
It’s important to note that the exact steps and options might vary slightly based on your device model. If you encounter any difficulties while trying to cancel call forwarding, you can always reach out to MTN’s customer support for assistance.
By following these simple steps, you’ll successfully cancel call forwarding on MTN and enjoy the convenience of having your calls directed straight to your own device, wherever you are.